
FAQs
How can I take part in Santa Dash?
To take part in Santa Dash, please click on the Sign Up button. This will let you set up a fundraising page, choose how many miles you want to run and choose your fundraising target. You can also add a photo and say a bit about why you are running and supporting the Alice charity. Don't forget to link your fitness app to your page (see "How do I link my fitness app" FAQ).
How do I link my chosen fitness app to my challenge?
Once you have set up your Santa Dash page, you can link your chosen fitness app to the page so that all your rides will automatically be uploaded and can be shared with your family, friends and colleagues. You can link up Strava by following this link to get instructions on how to link up your app.
Is there a minimum age to take part in Santa Dash?
No. You can take part in Santa Dash at any age as part of a family group.
When does Santa Dash take place?
Registration for Santa Dash opened in November, and the challenge will last from December 1st to 13th, giving you plenty of time to clock up your mileage. Once you’ve registered, all your miles will count!
Is there a minimum amount of money I need to fundraise?
No. We’d love you to try to raise £100 but every penny counts and we will be extremely grateful for anything that you raise.
The more money we raise together, the more we will be able to support disadvantaged families.
All runners that complete their mileage Challenge and raise over £100 will receive a special Santa Dash medal
What does the money I fundraise go towards?
Your money goes towards providing emotional and practical support to disadvantaged families including home visits, furniture, white goods and toddler groups.
How do I join the Santa Dash WhatsApp group?
To join the WhatsApp group, please email your name and mobile phone number to info@alicecharity.comand we will add you to the group. We will also ask everyone who sets up a fundraising challenge page if they want to become part of the WhatsApp group.
Can I take part if I don't have a fitness app or smart watch/phone?
Absolutely! You can download the Strava or MapMyRide apps for free if you've got a smart watch/phone or you can add your miles manually to your challenge page.
One of my supporters can’t go online and donate, can I still add their donation to my page?
Yes - you can easily add any offline donations to your fundraising challenge page by clicking on the link to 'add offline donation' on your page.
Do I need to pay to take part?
No, Santa Dash is completely free to take part in.
Can a group of us link our challenge pages in a team?
Yes! If a number of you would like to set up a team then choose a team manager and then they can set up a team from their fundraising challenge page and invite others to join that team. Then all your fundraising pages will show up on the team page which you can personalise and will show the total miles ran by the team. This is a great way for groups to achieve the mileage targets when you have a mix of strong runners and some beginner level runners.
Help! I have a question that isn't answered in these FAQs.
If your question is to do with your fundraising page or anything on JustGiving, please contact the JustGiving Support team directly at help@justgiving.com. Alternatively, you can live chat with the team from within your JustGiving account Monday-Saturday, 9am-6pm.